Mix and Match
Shipping policy
Shipping Policy
Welcome to our store. We are committed to delivering your orders safely and on time across Pakistan. Please read our shipping policy carefully before placing an order.
Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Our team may contact customers for order verification before dispatch.
Delivery Time
Estimated delivery times within Pakistan:
- Major Cities: 3–5 business days
- Remote Areas: 5–8 business days
Delivery times may vary during sales, holidays, or due to courier delays.
Shipping Charges
- Shipping charges are calculated at checkout.
- We may offer Free Shipping on selected products or promotional campaigns.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) all over Pakistan.
Please ensure:
- Correct shipping address
- Active phone number
- Availability at the time of delivery
Order Tracking
Once your order is shipped, you may receive a tracking ID through SMS, WhatsApp, or email depending on courier availability.
Failed Deliveries
If:
- The customer is unavailable
- The phone number is unreachable
- The address is incomplete
The order may be cancelled or returned to us.
Damaged or Incorrect Items
If you receive:
- A damaged item
- Wrong product
- Missing item
Please contact us within 24–48 hours of delivery with clear photos or videos for assistance.
Delivery Delays
We are not responsible for delays caused by:
- Weather conditions
- Courier issues
- Public holidays
- Natural disasters
- Unexpected operational issues
Contact Us
If you have any questions regarding shipping, feel free to contact our support team through our website or social media channels.
